Guest Reviews

4.0

21.02.2012


Sarah, Finglas

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
I had a really nice stay :)
Response:
Dear Sarah Thank you for taking the time to fill out our survey. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards Anne Devereux Front Office Manager
5.0

20.02.2012


yvonne, duleek

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
Dear Yvonne Thank you for taking the time to fill out our survey. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards Anne Devereux Front Office Manager
4.0

18.02.2012


Brendan, Cologne

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
Dear Mr. Fitzgerald, Thank you for taking the time to complete our survey, we are pleaed that you enjoyed your stay at Aspect Hotel Kilkeny and look forward to welcoming you back in the future. Kind Regards, Sinead Monahan Reception Supervisor
5.0

13.02.2012


John, Dublin

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Excellent Service. Staff were most helpful and friendly. We will be back
Response:
Dear Mr. Fitzgerald, Thank you for taking the time to complete our guest survey, we are pleased that you enjoyed your recent stay with us. Thank you for the positive comments and we look forward to welcoming you back in the future. Kind Regards, Sinead Monahan Reception Supervisor
4.0

01.02.2012


Yvonne , Co. Laois

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Very good value for money
Response:
Dear Ms Palmer Thank you for taking the time to fill out our survey and for the positive scoring. We are delighted that you found the hotel good value for money and that you enjoyed your stay with us. We look forward to welcoming you back in the near future. Kind Regards Anne Devereux Front Office Manager
4.0

29.01.2012


RONAN, wexford

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
Dear Mr Walsh Thank you for taking the time to fill out our survey and for the positive scoring. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the near future. Kind Regards Anne Devereux Front Office Manager
5.0

27.01.2012


Wendell , Innishannon

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
We have stayed a number of times at the hotel, and have never been dissapointed with anything. Excellent value and service. We have stayed at the Kilkenny Hotel just at the roundabout as you go into kilkenny from Clonmel,we have stayed at the Rivercourt, Newpark and others as well, but find that the Aspect serves the same purpose for much less. thank you.
Response:
Dear Mr. Webb, Thank your taking the time to complete the survey of our hotel and thank you for your very kind positive comments and scoring of our hotel. We are very pleased that you enjoy and value the service which you receive at Aspect Hotel Kilkenny and we look forward to welcoming you back to the hotel. Kind Regards, Sinead Monahan Reception Supervisor
5.0

25.01.2012


ellen , kilmacthomas

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Nice clean hotel, very comfortable beds, food was of the highest standard and service was second to none, I will use this hotel again.
Response:
Dear Ms Higgins, Thank you for the positive scoring and comments of your recent stay with us. We are glad that you enjoyed all areas of the hotel and we look forward to welcoming you back to the hotel in the near future. Kind Regards, Sinead Monahan Reception Supervisor
5.0

24.01.2012


derek, limerick

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
I was especially grateful to all the help Kevin gave us behind the bar I would stay again no problem
Response:
Dear Mr. Turner, Thank you for taking the time to complete our survey online and for the kind comments and positive scoring of our hotel. We look forward to welcoming you back in the near future. Kind Regards, Sinead Monahan Reception Supervisor
5.0

24.01.2012


Melissa, Clonmel

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
thanks for booking our taxi! very handy and quick :)
Response:
Dear Miss Delaney, Thank you for completing our online survey. We are pleased that you enjoyed your stay with us at the hotel and the the service of the taxi company who we work with. We look forward to welcoming you in the near future. Kind Regards, Sinead Monahan Reception Supervisor
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